Reference list updated

1. Bartol, K, Tein, M, Matthews, G, and Martin, D 2005, Management: A Pacific Rim Focus, McGraw-Hill, Sydney

2. Kinicki, A and Kreitner, R 2003, Organizational Behavior: Key Concepts, Skills and Best Practices, McGraw-Hill/Irwin, New York

3. McKenna, E 2006, ‘Leadership and management style’, Business psychology and organisational behaviour, 4th edn, Psychology Press, New York, pp. 375-419.

4. McShane, S and Travaglione, T 2007, Organisational Behaviour on the Pacific Rim, McGraw-Hill, Sydney

5. Mullins, L 2005, ‘Organisation development (culture and change)’, Management and Organisational Behaviour, 7th edn, Pearson Education, England, p. 906.

6. Nichols, R.G, Stevens, L.A 1957, 'Listening to People', in Havard Business Review on Effective Communication, Havard Business School Press, pp.1-24.

7. Robbins, S 1998, ‘Foundations of Group Behaviour’, Organizational Behavior: Concepts, Controversies, Applications, 8th edn, Prentice-Hall, New Jersey, pp. 241-3.

8. Robbins, S, Millet, B, Cacioppe, R, Waters-marsh, T 1998, 'Organisational Behaviour' Leading and Managing in Australia and New Zealand, 2nd Edition, Prentice Hall, Sydney

9. Wood, J, Chapman, J, Fromholtz, M, Morrison, V, Wallace, J, Zeffane, R, Kennedy, R, Schermerhorn, J, Hunt, J and Osborn, R 2004, Organisational behaviour: a global perspective, 3rd edn, John Wiley & Sons, Brisbane